Android enterprise zero-touch FAQ


(Jason Bayton) #1

Originally published at: https://bayton.org/docs/enterprise-mobility/android/android-enterprise-zero-touch-faq/

Frequently asked questions The following represent some of the most commonly asked questions around zero-touch. What OEMS currently support zero-touch? As of March 2018: Sony XZ1, XZ1 Compact XZ2, XZ2 Compact X Performance XZ, XZs, XZ Premium XA2, XA2 Ultra Huawei Mate 10, Mate 10 Pro P10, P10 Plus, P10 Lite P Smart HMD Global Nokia 3 Nokia 5 Nokia 6 2017 Nokia 6 2018 Nokia 7 Plus Nokia 8 Nokia 8 Sirocco Google Pixel, Pixel XL Pixel 2, Pixel 2 XL LG G6 V30 Motorola X4 Z2 Force Edition What resellers support zero-touch? As of March 2018: US/Canada Verizon AT&T T-Mobile (coming soon) Sprint (coming soon) EU EE/BT (UK) Deutsche Telekom (DE) Vodafone Ziggo (NL) APac Softbank Telstra (coming soon) What happens if a fully set up device is added to the console? The device will display a message stating it has been added to the zero-touch program and automatically factory reset within an hour. What happens if a user starts setting up a device before the config is applied? The config won’t apply until after the device is reset. Anything after the “checking for updates” prompt is too late. What happens if a config is removed from an enrolled device? Nothing until the device is reset, at which point it will not be prompted to enrol into management. What happens if a new config for a different EMM or server is applied to an enrolled device? Nothing until the device is reset, at which point the new config…


(Bruce Willins) #2

It appears under ZT that there is no explicit opting into the Google Terms of Service or Privacy Statement. Is this somehow implicit? Is there a Google public statement regarding this? Thanks.


(Jason Bayton) #3

Good question! It’s an all-or-nothing tied in with the terms provided by the organisation. No opt out as of right now. I’ll update when I know more.