What is MDM (Mobile Device Management)?

Originally published at: https://bayton.org/docs/enterprise-mobility/general/what-is-mdm/

What is it? MDM stands for Mobile Device Management and is one of the cornerstones of the Enterprise Mobility Management industry, providing remote, over the air management of mobile devices. MDM enables: Setup and configuration of devices Enforced security to fall inline with company policy Simple access to corporate resources (such as email) Removal/limitation of features The ability to find lost or stolen devices at a moment’s notice …and much more More than this, it helps the organisation to help the end user; tasks such as resetting the PIN or password, blocking the use of dangerous applications and remotely wiping a device (should it be necessary) are available at the push of a button; not only for MDM administrators, but via user portals users are able to do some of these functions themselves, meaning resolutions to issues historically complex and time consuming can be almost immediate and with or without the involvement of IT. Some configurations available to devices (where the OS supports them) include: Network configurations Managed configurations Restrictions (the disabling of the Camera, iTunes, NFC, USB, YouTube, Roaming, etc) Email (including POP, IMAP and Exchange) VPN Certificates Security (PIN/Passcode management, etc) …and more If MDM isn’t enough alone, organisations can additionally take advantage of the ability to manage content, applications and monitor data usage using Mobile Application Management (MAM), Mobile Content Management (MCM) and Telecoms Expense Management (TEM) services respectively in the broader EMM scope. Not all platforms support all features, so due diligence is required when looking…